So I'm not one to call up companies or big corporations and give them a piece of my mind.
1. I really cannot be bothered waiting and being put on hold.
And yeah, that's mainly it.
So when my Optus bill was sent to me where the figures didn't add up, I though 'Oh hell!'
But alas, modern technology has saved me a few hours of my life with the use of IM!
I had always seen this before when on the Optus site, but never bothered REALLY looking into it as I never saw the need.
So after I sent them an enquiry, a little IM box popped up asking whether I wanted to speak to a customer service representative, so I did and got it all worked out.
***********UPDATE***************
Never got to finish my post, but I am soooooooooo pissed off with Optus!!
Thought I got my problem resolved, NOOOO!
Instead I have been locked off my account, can't use my freaking phone cause these idiots haven't transferred my money over! Now I have to wake up at 9AM tomorrow to probably get put on hold for God knows how long over something that I thought was resolved.
Guess I was wrong hey?
